Jilili Terms & Conditions — Complete Policies on Membership, Bonuses & Payments

To create an account with Jilili, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

• Each individual may only create one account. Multiple accounts using the same device, phone number, or National ID are not permitted.
• You must provide your correct name, date of birth, phone number, and email address at registration. This information will be used for KYC verification later.
• Keep your account password confidential. You must not allow anyone else to access your account. You are solely responsible for all activity that takes place on your account.
• If you notice any unusual activity or suspect unauthorized access to your account, contact Jilili Support immediately.
• Jilili may request additional documents for verification at any time. Failure to provide them may result in payment being placed on hold.

Jilili is an adult entertainment platform. We take the protection of minors from gaming extremely seriously.

• You must be at least 18 years old to use Jilili. No exceptions.
• A National ID or passport must be submitted as proof of age during KYC verification.
• If a member is later found to have been underage, their account will be closed immediately and any funds held will not be refunded.
• Adult members who share devices with family members are responsible for ensuring that underage members of their household cannot access their account.

Jilili supports a range of payment methods including bKash, Nagad, and Rocket. All payment-related rules are outlined below.

• The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Transactions below these thresholds cannot be processed.
• Deposits are typically credited to your account within 30 seconds to 2 minutes. In cases of network issues, it may take up to 1 hour.
• Withdrawal requests are typically processed within 15 minutes. If KYC verification is not yet complete, your first withdrawal may take longer.
• The payment method used for withdrawals is generally matched to the one used for deposits.
• Withdrawals to third-party accounts are not permitted — funds can only be withdrawn to a payment account in your own name.
• You may not withdraw unless at least 90% of your deposit has been wagered, unless separate rules apply.
• If money laundering or fraud is suspected, Jilili may place a hold on any withdrawal and launch an investigation.

Jilili regularly offers a variety of bonuses and promotional deals. Each offer has its own specific terms, which are detailed in the offer description.

• The welcome bonus is for new members only — it can be claimed once per registration.
• To use a bonus, you generally need to meet a wagering requirement. For example, 30x means you must wager 30 times the bonus amount.
• If you withdraw before meeting the wagering requirement, the bonus will be forfeited.
• Bonuses must generally be used within a set time limit. Any unused bonus will be automatically forfeited once it expires.
• Winnings from free spins may also be subject to wagering requirements — please refer to the terms of each individual free spin offer.
• Creating multiple accounts to take advantage of bonus offers will result in all accounts being closed and all funds forfeited.
• Separate terms apply to reload bonuses, cashback, and VIP benefits — please refer to the relevant page.

The following rules apply at all times when placing Sports Betting on Jilili.

• Once a bet is confirmed, it generally cannot be cancelled unless there is a system error or the event is called off.
• Jilili reserves the right to void bets placed at clearly erroneous odds, such as odds that are abnormally low.
• If a connection is lost during live betting, the bet will be settled based on the state it was in at the time of disconnection.
• If a match is cancelled or abandoned, the bet is considered void and the stake is refunded.
• Odds in in-play betting change moment to moment. The odds at the time your bet is confirmed are final.
• Placing bets on opposing outcomes of the same event to fulfill bonus wagering requirements — known as arbitrage or bonus abuse — is strictly prohibited.

Jilili is committed to maintaining a fair and safe environment for all members. The following behaviours are strictly prohibited.

• Using bots or automated software to play games or place bets.
• Attempting to access or modify the game software.
• Claiming bonus benefits multiple times through the use of multiple accounts.
• Exploiting the system through team betting or syndicate operations.
• Attempting to gain unauthorized access to another member's account.
• Abusive or inappropriate behavior toward the support team or other members.

Jilili places the highest priority on protecting members' personal data. Our full Privacy Policy is available on a dedicated page.

• Personal information submitted during registration is secured with AES-256 encryption.
• Member information is never sold or rented to third parties.
• Limited information may be shared with partner payment providers for payment processing and fraud prevention purposes.
• Information may be disclosed in response to lawful requests from legal authorities.

Learn More Privacy Policy View the page.

Jilili believes gaming is for entertainment, not stress. That's why we actively promote responsible gaming.

• Every member can set their own deposit limit, betting limit, and session time limit.
• If you need a temporary break (cooling-off), you can suspend your account for anywhere between 24 hours and 6 months.
• You may apply for permanent self-exclusion — once applied, the account cannot be reactivated.
• If Jilili identifies a member's gaming behavior as potentially problematic, we may reach out proactively.

Learn More Responsible Gaming View the page.

An account may be closed at the member's own request or at jilili's discretion when deemed necessary.

• Members can request account closure at any time through support. Any remaining balance may be withdrawn in accordance with the applicable rules.
• Jilili reserves the right to suspend any account without prior notice in the event of a policy violation.
• If an account is closed due to fraud or multiple account violations, the balance will not be returned.
• A separate policy applies to inactive accounts — those with no login or transaction activity for more than 12 months.

Jilili may update these Terms & Conditions at any time. Members will be notified before any changes take effect.

• For significant changes, at least 7 days' advance notice will be provided via email or on the platform.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.