This page explains in detail how seriously jilili takes your personal data. Learn what information is collected, why it's collected, where it goes, and what rights you have — all laid out clearly.
By creating an account or using the Jilili platform, you confirm that you have read and accepted this privacy policy. If you have any questions, you are welcome to reach out to our support team in Bengali.
Certain information is collected when you create and use your jilili account. This falls into two categories: information you provide directly, and information collected automatically while you use the platform.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration / KYC |
| Contact Information | Phone number, email address | Registration |
| Payment Information | BKash/Nagad number, transaction ID | Deposit / Withdrawal |
| Gaming Activity | Betting history, win/loss records, play duration | Automatic |
| Device Information | IP address, device model, browser type | Automatic |
| Location Data | Approximate city/district (IP-based) | Automatic |
Important: jilili will never ask for your bank account password, bKash PIN, or login credentials for any payment app. If anyone requests this information, it may be a scam — please notify our support team immediately.
Jilili collects only the information that is necessary — nothing more. Every piece of data collected has a specific, defined purpose.
Our Promise: Your data is never used to build advertising profiles or shared with third parties for marketing purposes. Jilili does not sell your information under any circumstances.
Jilili follows international standards when it comes to data protection — covering not just technical safeguards, but organisational measures as well.
In the Event of a Data Breach: In the event of a data security incident, affected members will be notified by email or SMS within 72 hours.
Cookies are used on the Jilili website and app. A cookie is a small file stored on your device that helps the platform remember your preferences.
You can disable cookies through your browser settings, though some features may not function properly as a result.
As a jilili member, you have several rights over your own personal data. Knowing these rights means you can exercise them whenever you need to.
To exercise your rights: Email us at support@jilili.click or reach out via live chat. We typically respond within 30 days.
Jilili strictly prohibits anyone under the age of 18 from using the platform. We do not collect or process data from minors under any circumstances.
Jilili works with a range of world-class providers. Each partnership has clearly defined limits on what data may be shared.
Every partner is contractually required to uphold Jilili's privacy standards.
Jilili's privacy policy may be updated in line with changes in technology or legal requirements. Members are notified of every change.
From technical safeguards to human oversight — your data is protected at every level.
Every piece of your data is protected with military-grade encryption. Breaking this encryption would take even the world's most powerful computers billions of years.
All communication with jilili takes place over an HTTPS connection. No one can intercept or alter data passing between your device and our servers.
Jilili staff can only access the data relevant to their specific role. Every access is logged and audited on a regular basis.
External penetration testing is carried out multiple times a year. Any vulnerabilities identified are patched as quickly as possible.
Jilili never sells member data to advertisers or data brokers. This is simply not part of our business model.
If a security incident is detected, affected members will be notified within 72 hours — because you have the right to know.
A privacy policy is usually a long legal document that nobody reads. At jilili, we have tried to do things differently — writing ours in a way that lets you actually understand what happens to your data.
The biggest question most people have is: will my phone number and personal details end up with some unknown company? The answer is no. Jilili shares your information with only three specific parties — payment providers (to process transactions), game providers (to run the games — they do not receive your name or phone number), and legal authorities (when required by a valid legal order). No one else gets access.
"I read through Jilili's privacy policy before signing up. Unlike other sites, there's no complex legal jargon — it's written in plain Bengali that anyone can understand. That trust is what made me go ahead."
— Nahid Alam, Rajshahi, Jilili MemberWhen paying via bKash or Nagad, a common concern is: is my mobile banking information safe? Here's how it works. jilili never knows your bKash PIN or Nagad password — and there's no reason it should. When you make a payment, you interact directly with bKash or Nagad's own system. jilili only receives a confirmation that a payment was made and the amount. Your PIN or password never reaches us.
Cookies often get a bad reputation, but let's clear things up. On jilili, cookies essentially do three things — they keep you logged in (so you don't have to re-enter your password every time), help pages load faster, and remember your favorite games. Beyond that, your activity on other websites is never tracked.
Deleting your data is a little more nuanced. Closing your account results in most of your data being deleted. However, financial transaction records must be retained for 5 years due to legal requirements — this is not jilili's preference, but a mandatory obligation under international financial regulations. Even these records can only be used in the context of a legitimate investigation, never for advertising or marketing.
Your gaming activity — which games you played and how much you wagered — is used by jilili for two purposes. First, to promote responsible gaming: if a member's gaming pattern raises concern, our support team may proactively reach out. Second, to calculate VIP points. This data is never shared with third parties.
We sometimes receive questions about IP address collection. It is primarily a security measure — used to detect attempts to create multiple accounts from the same IP or to identify hacking attempts. While your approximate city may be inferred from this data, your exact home address cannot be determined.
A word about your rights. Having control over your own data matters more than ever in this digital age. jilili upholds these rights not just on paper, but in practice. Request a copy of your data and you'll get it. Ask for a correction and it will be made. Want something deleted — it will be deleted. That's our promise.
If you have any questions about jilili's privacy policy, feel free to reach out directly. Our support team is ready to walk you through everything. Keeping your information safe is our responsibility — and one we take very seriously.
Jilili believes your personal data belongs to you. We only retain information for as long as it is necessary to operate the platform. For any questions or concerns, please contact our support team directly.
Now that you know our privacy policy, open your account with confidence. Welcome to Bangladesh's trusted gaming platform.
18+ | Terms & Conditions apply to all services. Play responsibly.